These Terms & Conditions (“Terms”) govern all creative services provided by DesignBro Ltd. (“DesignBro”, “we”, “us”) to any individual or business (“Client”, “you”). By requesting a quotation, approving a proposal, submitting a brief or otherwise engaging our services, you agree to be bound by these Terms.
DesignBro operates as a creative design agency with an in-house design team. We do not operate as a platform or marketplace, do not host design contests, and do not act as an intermediary between Clients and freelance designers. All client work is carried out by our internal team.
1. Our Services
DesignBro provides creative and design services including (but not limited to):
- Logo design;
- Brand identity design;
- Packaging and label design;
- Website and digital design;
- Social media and marketing materials;
- Custom creative projects agreed in writing.
All services are performed by our internal design team or individuals directly engaged by DesignBro.
2. Requesting a Quotation
You may request a quotation by contacting us via our website contact form or by emailing [email protected].
To prepare a quotation, we may ask you for:
- A description of your project and objectives;
- Required deliverables and formats;
- Desired timelines and deadlines;
- Any existing brand assets, guidelines or references.
Quotations are based on the information you provide. A quotation is not binding until accepted by both parties (including by email confirmation).
3. Fees & Payment
3.1 Projects under €5,000
For any project with a total value below €5,000 (excluding VAT, where applicable), payment must be made 100% upfront before we commence any work.
3.2 Projects €5,000 and above
Unless otherwise agreed in writing:
- 50% of the total project fee is due as a non-refundable deposit prior to project start; and
- The remaining 50% is due upon completion of the project and prior to delivery of final working files.
3.3 Additional work
Work that goes beyond the scope of the accepted quotation (for example, additional concepts, extra deliverables or revision rounds beyond those included) may be billed as additional work at our then-current rates.
3.4 Refunds
Because all design work is custom-created by our in-house team, refunds are generally not available once work has begun, except where DesignBro decides to offer a refund at its sole discretion.
4. Client Responsibilities
You agree to:
- Provide accurate and complete information and instructions for the project;
- Supply content and assets (including logos, images and text) for which you have the necessary rights;
- Nominate a single primary contact person for feedback and approvals;
- Provide timely feedback and approvals during the project.
DesignBro is not responsible for delays, additional costs or issues resulting from incomplete information, late feedback or changes requested by the Client after work has commenced.
5. Intellectual Property
5.1 Ownership
All intellectual property rights in any designs, concepts, artwork, files and other materials we create remain the property of DesignBro until all invoices relating to the project have been paid in full.
Once we have received full payment, the intellectual property rights in the final approved design (as identified in writing or in our project communication) are assigned to you, unless otherwise agreed.
5.2 Scope of use
Your right to use the final design is limited to the purposes and scope described in the quotation or project agreement. If you wish to extend the usage (for example, to additional products, territories or media), this may require an additional license and fee.
5.3 Unused concepts
Concepts or design directions presented to you but not selected as the final design remain the sole property of DesignBro and may be reused, reworked or licensed by us at our discretion, unless otherwise agreed in writing.
6. Revisions
The number of revision rounds included in your project is specified in the quotation. Revisions requested beyond the included rounds, or changes that amount to a material change of direction from the original brief, may be treated as additional work and billed separately.
7. Confidentiality
7.1 No default confidentiality
DesignBro does not promise or guarantee confidentiality by default. By engaging our services, you acknowledge and accept that project information and materials may be accessed and used by our internal team as is reasonably necessary to perform the services.
7.2 Optional NDA
If confidentiality is required, you must request a non-disclosure agreement (“NDA”) before the project begins. An NDA will only be binding once it has been signed by both you and DesignBro.
Additional administrative or legal costs may apply in connection with NDA arrangements. In the absence of a signed NDA, no additional confidentiality obligations apply beyond those required by applicable law.
8. Portfolio & Credits
Unless expressly agreed otherwise in writing or restricted by a signed NDA, DesignBro may display the final work (and a general description of the project) in its portfolio, on its website and in marketing materials, presentations and social media.
9. Timelines
Any timelines or delivery dates provided by DesignBro are good-faith estimates only. Actual delivery times may vary due to factors such as project complexity, Client feedback speed and the availability of required information and assets.
10. Limitation of Liability
To the fullest extent permitted by law, DesignBro shall not be liable for any indirect, incidental, special or consequential damages, including but not limited to loss of profits, loss of business, loss of data or damage to reputation arising out of or in connection with the services provided.
In any event, DesignBro’s total aggregate liability for any claim related to a project shall not exceed the total amount actually paid by the Client to DesignBro for that project.
11. Termination
Either party may terminate a project by giving written notice to the other. If a project is terminated:
- You must pay for all work completed up to the effective date of termination; and
- No rights in any designs or materials are transferred until all outstanding amounts are paid in full.
12. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of Ireland. Any dispute arising out of or in connection with these Terms or the services provided by DesignBro shall be submitted to the exclusive jurisdiction of the courts of Dublin, Ireland.
13. Changes to These Terms
DesignBro may amend these Terms from time to time. The most recent version will always be available on our website. Continued use of our services after changes to these Terms constitutes acceptance of the updated Terms.
DesignBro Limited
Unit 3d, North Point House (North Point Business Park)
New Mallow Road
Cork
Ireland
e-mail: [email protected]
Irish Company Registration number: 684960
VAT-number: IE 3426407LH